Warranty

Ninja PC warrants to the original purchaser that any part of the computer excluding software, documentation and similar items will be free of defects in workmanship and materials for the period of your warranty (12 months) from the date of delivery. During the warranty period, Ninja PC will, at its discretion: (A) Provide replacement parts necessary for the original purchaser to repair the product. (B) Replace the faulty product with a product comparable in specification and performance to the original. (C) Refund the amount you paid for the product, minus depreciation, upon its full return to Ninja PC.

if you have any questions about our warranty please visit our forums, and we will endeavour to quickly post answers to your questions.

Replacement parts or products will be new or serviceably used, comparable in specification and performance or better to the original part or product, and warranted for the longer of fourteen days (calendar days) or the remainder of the warranty period.

Any additional purchases or upgrades will not extend this warranty.This limited product warranty covers normal use only. This limited product warranty does not cover damage caused during shipment (except the shipment to the original purchaser) and any damage caused by: actions that are beyond Ninja PC’s control, including without limitation, impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster, war, lockout, epidemic, destruction of production facilities, riot, insurrection, or material unavailability; unauthorised modifications, attachments or peripherals; improper use, environment, installation or electrical supply; improper maintenance; any other misuse, abuse or mishandling.
This limited product warranty does not cover software (including Operating System corruption / damage, however caused) or non-Ninja PC supplied products. Any warranty applicable to software or non-Ninja PC supplied products is provided by the original manufacturer.

EXCEPT FOR THE WARRANTIES EXPRESSED IN THIS AGREEMENT, NINJA PC DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE APPLICABLE LAW. THE TERM OF ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE LIMITED TO THE TERM OF THIS AGREEMENT. NINJA PC’S AND YOUR MAXIMUM LIABILITY TO THE OTHER IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR PRODUCTS OR SERVICES PLUS INTEREST AS ALLOWED UNDER THE APPLICABLE LAW. NEITHER YOU NOR NINJA PC WILL BE LIABLE TO THE OTHER FOR PROPERTY DAMAGE, PERSONAL INJURY, LOSS OF USE, INTERRUPTION OF BUSINESS, “DOWN TIME”, PURCHASER’S TIME, LOSS OF USE OF RELATED EQUIPMENT, LOST PROFITS, LOST DATA OR OTHER CONSEQUENTIAL, INCIDENTIAL, PUNITIVE OR SPECIAL DAMAGES, HOWEVER CAUSED, WHETHER FOR BREACH OF WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), ABSOLUTE OR STRICT LIABILITY OR OTHERWISE, OTHER THAN THOSE DAMAGES THAT ARE INCAPABLE OF LIMITATION, EXCLUSION OR RESTRICTION UNDER THE APPLICABLE LAW. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

To obtain service under this warranty, follow this procedure:

E-mail the technical support department at: support@ninja(removethisbracketedbit)-pcs.com. Supply the machine ID / serial number information.

The technical support staff at Ninja PC® will decide on the best course of action for complete customer satisfaction.

Ninja PC® will not be responsible for consequential damage to the boards or the system or any of its components caused by either internal or external equipment, shorted connections or components not installed by or purchased from Ninja PC®. Ninja PC® will also not be responsible for damages to any components or loss of any data inadvertently caused by products, under normal or abnormal use, purchased from Ninja PC®. The limited warranty also does not cover damages or defects that may have been caused by: Shipping damage (other than the original shipment), improper installation or maintenance, misuse, neglect or improper environment, repair, modification, adjustment, or installation of options or parts not by an Ninja PC® technician, inadequate or excessive electrical power surges, or other power irregularities. Ninja PC® will also not replace, repair, or refund on any purchase if the item serial numbers do not match, or if the product is not sold directly by Ninja PC®.

Ninja PC customer's computers that are within warranty will have defective parts replaced with the same or equivalent part at no cost. Any other part replacement that is different from the original configuration must be purchased at cost.

Export Control

You acknowledge that the Product may include technology and Software which is subject to EU and US export control laws and laws of the country where it is delivered or used: you must abide by all these laws. Product may not be sold, leased or transferred to restricted / embargoed end users or countries or for a user involved in weapons of mass destruction or genocide without the prior consent of the EU or competent US government. You understand and acknowledge that EU and US restrictions vary regularly and depending on Product, therefore you must refer to the current EU and US regulations.

Contents of warranty subject to change without notice.

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